Purpose Statement, Vision, Values and Behaviors

Values and Behaviors

Trustworthy

We do the right thing.

We are transparent in words and deeds.

We keep our commitments.


Accountable

We deliver results.

We strive for excellence.

We make a difference for our customers.


Innovative

We support creativity and risk-taking.

We look to the future while acting in the present.

We challenge the status quo.


Caring

We make a difference in people's lives.

We treat our customers the way we want to be treated.

We engage and listen with empathy.


Easy to do business with

We provide simple solutions.

We use clear language.

We make it easy for the customer even when it's hard.